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Privacy Policy

Last Updated: 8-Jan-2025

1. Introduction

ReelText Ltd (“ReelText,” “we,” “us,” “our”) respects your privacy. This policy describes how we collect, use, and protect your personal information when you use our ReelText mobile application (“Service”).

2. Information We Collect

    • Personal Data: Primarily your email address (or equivalent identifier via Apple/Google sign-in). We may collect additional data (e.g., name) in the future.

    • Usage Data: Includes IP address, device details, Summaries generated, timestamps, and app usage metrics.

    • Analytics: We use services like Google Analytics to track interactions and conversions, which may collect data such as device type, referring URLs, and session duration.

3. How We Use Your Information

    • Account Management: To authenticate you, manage your profile, and store Summaries.

    • Service Improvement: To analyze usage, improve features, and personalize your experience.

    • Communications: To send you updates or promotional offers if you opt in.

    • Compliance: To comply with legal obligations or respond to lawful requests.

4. Data Retention

    • Storage Locations: We store personal data and Summaries on servers operated by AWS and Supabase in the United States.

    • Retention Policy: We retain your personal data and Summaries as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you request deletion of your account, we will remove or anonymize your personal data within a reasonable time, subject to any legal or operational retention requirements.

5. Data Sharing & Third Parties

    • Service Providers: We share data with trusted third parties (e.g., RevenueCat, Google Analytics) who assist us in providing the Service. These parties are authorized to use your data only as necessary to perform their functions.

    • Legal Obligations: We may disclose information to comply with a legal obligation or protect our rights.

    • Business Transfers: If ReelText is involved in a merger, acquisition, or asset sale, your data may be transferred accordingly.

6. Children’s Privacy

We do not knowingly allow users under 13 years of age. If we discover we have collected personal data from anyone under 13, we will delete it promptly.

7. International Data Transfers & GDPR/UK Compliance

    • By using the Service, you consent to your data being transferred to and processed in countries outside your residence, including the United States.

    • We endeavor to comply with UK data protection laws [and GDPR if your usage extends to the EU]. You may have rights to access, correct, or delete your data, as detailed below.

8. Your Rights

    • Access & Correction: Request a copy of your data or ask us to correct inaccuracies.

    • Deletion: Ask us to delete your personal data, subject to legal or operational requirements.

    • Objection/Restriction: Under certain circumstances, you can object to or request restriction of data processing.

    • Withdraw Consent: If you previously consented to certain data uses, you may withdraw it at any time.

9. Data Security

We use technical and organizational measures to protect your data. However, no electronic storage method is 100% secure, so we cannot guarantee absolute security.

10. Changes to This Privacy Policy

We may update this Policy from time to time. The updated version will be effective as soon as it’s posted. Continued use of the Service indicates acceptance of the updated Policy.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

ReelText Ltd
61 Bridge Street, Kington, United Kingdom, HR5 3DJ
Company Number: 15237080
Email: support@reeltext.ai